At lemyst.shop, we aim to deliver your favorite perfumes to your doorstep quickly, safely, and efficiently.
Please read our Shipping Policy carefully to understand our delivery process and timelines.

1. Shipping Coverage

We currently ship orders across India.
We are constantly working with reliable courier and logistics partners to expand our service areas and ensure timely delivery to all major cities and towns.

2. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

If there’s any delay due to unforeseen circumstances (e.g., courier delays, weather, or stock availability), we will notify you via email or phone.

3. Delivery Time

  • Estimated delivery time: 3–7 business days (depending on your location).

  • Metro cities usually receive deliveries faster, while remote areas may take a few extra days.

Once your order is shipped, you will receive an email or SMS with the tracking details so you can track your package in real-time.

4. Shipping Charges

  • We offer free shipping on orders above a certain amount (if applicable — you can specify your free-shipping limit here, e.g., ₹999).

  • For orders below that amount, a nominal shipping fee may apply and will be shown at checkout.

5. Order Tracking

After dispatch, you will receive a tracking link from our courier partner.
You can use this link to monitor your shipment status anytime.
If you do not receive your tracking details within 3 days, please contact our customer support team.

6. Incorrect or Incomplete Address

Please ensure your delivery address, pin code, and contact number are accurate while placing the order.
lemyst.shop is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

7. Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us immediately at shopveela7@gmail.com or +91 8658736803.
We may request unboxing videos or photos of the damaged package to process a replacement or refund.

8. International Shipping

Currently, we do not offer international shipping.
We only ship orders within India.

9. Contact Us

For any queries related to shipping, delivery status, or logistics, please reach out to us at:

lemyst.shop
Owner: Hazra Nisha
Email: shopveela7@gmail.com
Phone: +91 8658736803
Address: Kolta, Krushnanandapur,Jagatsinghpur, Odisha 754135
Website: https://lemyst.shop/